Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.
CSA Sales Floor: Requires morning, afternoon and evening availability any day of the week.
Weekend/Holiday Team: Requires morning, afternoon, and evening availability on Friday, Saturday, Sunday, and holidays.
Weekday Team: Requires morning and afternoon availability Monday through Friday during peak day hours.
Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.
Associate’s Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances) or related field OR Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden).
1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
1 year retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
1 year retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
1 year experience working in any department at a Lowe’s retail store.
About this company
Lowe's has been improving home improvement since 1946. From its start as a small-town hardware store in North Carolina in 1946, Lowe’s has grown to become the nation’s second largest home improvement retailer. Today, Lowe’s is the 8th largest retailer in the United States with more than 2,370 retail locations and over 290,000 employees. In 2010, Lowe’s opened locations in both Canada and Mexico, giving Lowe’s its first international presence. And although Lowe’s has changed over the years, our commitment to offer quality products at the lowest prices with exceptional customer service – remains the same. Our continued success depends upon maintaining these traditions, Lowe’s is an active participant in the communities we serve and we offer employees an engaging workplace, competitive benefits and rewarding.
Location/Region: Greenville, SC (US)